In this term paper we will discuss how Verizon utilized change management when creating Verizon FIOS. The intent of the introduction is to define change management and their strategy used by the leadership at Verizon. Then analyze the impact of the implementation of the change strategy/intervention to the company by CEO Lowell McAdams. Understanding and pointing out the tactics of his leadership and how they align with the vision of the company. The body of this term paper will consist of challenges requiring a change intervention, the best change strategy to be implemented, will the change strategy address the challenge and the impacts of a successful change implementation. We will then go into the financial feasibility of Verizon’s change strategy and heavy investments in infrastructure and using creditable references to support change implementation in an organization and strive to the successful bridging of gaps brought in by the transformation.
The change in Verizon is a strategic move to enhance the company staying competitive will follow and start to lead the way for our analysis of the demand for new services was triggered by the rapid advancement of technology from copper phone services to the use of FIOS fiber cables to increase the capacity for video phones and Internet use. This leads to the common understanding of investment of in infrastructure to build new network easing communication. The conclusion will indicate how change is a continuous process that requires effective planning and strategies of implementation and the processes of change implementation in Verizon which was complemented by the top leadership skills and efficiency. Final thoughts will tie all evidence and assumptions together with visionary nature of the leadership enhanced the organization to successfully implement change in the organization and improve its competitiveness in the telecom industry