what went wrong in the revenue cycle?
Expert Answer
Medical billing is the pillar of revenue cycle management, however several providers face considerable challenges in effectively & precisely billing patients for the services they deliver.
Although ICD-10 execution was easier than was expected for most healthcare establishments , coding imprecisions remain a considerable challenge for most. Wrongly / mistakenly coding a medical service leads to increase in claim denials, hence healthcare establishments should provide ongoing training to clinical personnel on ICD-10 coding upgradations & motivate front-end personnel to interact with clinicians when there are any documentation concerns.