What advantage is gained when you have a totally integrated set of processes? Describe a project you have worked on with an integrated set of processes. How did this affect the quality management of the project?
Expert Answer
Advantages of a totally integrated process:
- In a totally integrated process, everybody is on the same page.
- Any change made at an initial step generates an output which can be cross checked an verified if the project is progressing in a manner it is expected to.
- Doesn’t need any interference in between, data upload and report generation can be done simultaneously without interrupting the process. For e.g.: Integrating a software with a platform helps direct data upload from the software into the platform, thus eliminating the tedious process of downloading the data from the software in excel or .txt format and uploading these files in the prescribed format on the platform.
- Lesser manpower needed.
- Closed system, expected to generate highest accurate results.
- Real time result.
I worked on multitudes of projects. In one such project production and demand data from SAP needs to be fed into the platform which runs a capacity planning software. Earlier downloading the data in .csv format and then uploading on the capacity planning software required dedicated manpower for converting the downloaded data in the required format and upload in the planning software. The conversion process was time consuming with lots of error in the data depending upon the cell format and the user in place. Often, the system would just hang up due to the data volume. During the rectification process certain data would get misplaced and thus create an error which again took much time to find out the root cause of the miscalculated data. With the integrated set of process in place the data from the SAP output gets uploaded directly into the planning software with no intervention in between, thus resulting in zero error and less downtime.