If a firm achieves a high level of both design quality and conformance quality, this will be sufficient to ensure that its products are rated as high quality by consumers.
Yes, when both are met by the firm, there are high chances of customer satisfaction because of the below mention reasons:
Quality of design: It is the method of examining and analyzing a product started with the concept stage, to assure that quality is “built in”. It is quality which the producer or supplier is trying to offer to the customer
Whereas Conformance quality
It is the standard of the quality of product actually being produced and delivered through the production or service process as per the set and pre noted design. It is the adherence of the production as per the set standard and design.
So yes when both meets high end, quality will be great