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Read the Article: Building an Effective Supply Chain Team https: //files.acrobat.com/a/preview/0804c 10b-b4c9-4a55-87e0-7e2fd769a3b6 Why does Macaluso say that leadership is essential ingredient for team success? What examples does he talk about that show high levels of EI? How important is high EI for effective Coaching? How does high EI help innovation that Menlo says is so important? Why does Macaluso say that “For supply chain professionals, such skills (i.e. building relationships etc.) can be a stretch, particularly for employees accustomed to the rarefied air of a specialisation”. Explain how EI can help these supply chain professionals.
Expert Answer
Ans 1 : An effective leadership helps to bring the team members on a common plateform through communication and involvement on the ground level to make them see a common objective and a big picture. It makes them realize the organization’s expectations from the team and rise above the lines of difference to work for a common cause. The leadership empowers individuals by personalized coaching to overcome the barriers and contribute to the team effort.
Ans 2: The examples cited by Macaluso are TSE, a third party solutions provider that gives more emphasis to the teamwrok sans ego, to serve a bigger purpose as a team contributor, Kane is Able, a 3PL provider that places character and personality before functional competence while hiring managers and Menlo logistics that believes that problem solving is best done in proximity of the customers with the help of dedicated and empowered teams.
Ans 3 : High EI helps to reach out to individuals that have different backgrounds and therefore different picture of task in their minds leading to different approaches. Their potential can be harnessed by effective coaching on individual level to realize and utilize their abilities to contribute to the teamwork.
Ans 4 – Menlo believes in hiring the people who have challenged status quo and departed from the convention. Such people can challenge the existing conditions and lead to path breaking innovation. Such people can also be better team players,innovators and problem solvers. This innovation will lead to understand the customers’ issues in a better way and devise novel approaches leading to their solution. Such people should possess a diverse set of hard and soft skills.
Ans 5 – It is difficult for a core technical person to learn the art of communication, negotiation and change management, but ability to learn such essential skills which are apart from the core competencies of an individudal make the difference between the leaders and the ordinary workers. Thus, the focus should be on quick learning that enables the person to see a bigger picture.
Ans 6 – EI can be a motivating tool for them to learn the skills ( that are not their core competencies) that may help them to visualize the complete picture of supply chain and think in a different way, leading to better leadership skills and enhanced performance.
