Solved: Explain how leaders and management should effectively use mapping(charting) as a tool.

Flow charts are used to map different processes and is a useful tool in many decision making situations, as they make a process easy to understand what has to be decided by looking at it in a glance. Using just a few words and some simple symbols, they show clearly what happens at each stage and how this affects other decisions and actions.

Leaders and management effectively use mapping as a tool for the following –

• To define a process
• To standardize a process
• To communicate a process
• To identify bottle necks in the process
• To improve a process
• To solve problems in the process.

A manager’s primary challenge is to solve problems creatively. So, with the help of mapping, leaders or managers can take right and effective decisions for the organizational success.