Describe IT infrastructure. What is the role of business intelligence in determining the technology needs of a business?
IT infrastructure refers to the system of devices, applications, hardware, software and other related peripheral devices that is used to deliver, operate and manage the IT services within the organization. It also includes networking of devices also to facilitate the communication among the different members in the organization. In a broader context, IT infrastructure deals with requirement of the bigger geographical area and delivers the IT enabled services with optimum effect.
In general, business intelligence helps the managers to take informed business decisions. With respect to the technology needs of the business, business intelligence analyzes the business in terms of its size, scope of work, capabilities, human resource technical capabilities and futuristic expansion forecasting. Afterwards, the business intelligence identifies the best technological solutions in terms of services being delivered, budget and proficiency required by the technology solutions. Hence, the success rate of the IT solution increases with that organization.
Hence, the role of business intelligence is to help organization taking the best decision regarding the implementation of technological solutions. The decision is customized, informed and within the budget with minimum training requirements. It enhances the successful selection of technology that fulfills all the technological needs of the organization.