Reflections on Resolving Work Conflict

Option #2: Reflections on Resolving Work Conflict

For this assignment, you will identify a workplace conflict that you have researched. Address the following in a paper:

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  • Describe the organization and share its URL.
  • Briefly describe the conflict and make sure to use at least two different sources, such as a newspaper article, a scholarly article, or a trade (business) publication. Do you detect differences in the accounts of the conflict?
  • Outline the steps in the de-escalation technique used; highlight the benefit of each step in the process.
  • Identify the conflict resolution or negotiation processes that were used.
  • Highlight the advantages and disadvantages of the approach.

 

  • Describe why you believe the approach was successful or unsuccessful.
  • What was the end result of the conflict? Analyzing the conflict, what might have been handled differently and by whom?

Assignment Requirements:

  • Your paper should be 4-5 pages in length, not counting the required title and references pages.
  • Format your paper according to the CSU-Global Guide to Writing & APA (Links to an external site.).
  • Cite a minimum of six scholarly sources to support your positions, claims, and observations, in addition to the textbook, four of which should be academic, peer-reviewed sources.  (You may not use the required and recommended readings for this course.)

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