Question & Answer: Discuss the various faces of evil ; how does the response of forgiveness help the…..

It is a rare thing to either witness or experience forgiveness in the context of organizational life. It iscommon to encounter dehumanization, personal vendettas, and the withholding of grace. The intense toxicity of organizational culture can quickly erode character, diminish esteem and suffocate joy. When colleagues are enmeshed in episodes of hurt and betrayal and, in the process, fail to extend either an olive branch or a fig leaf to the other, they fail to provide fundamental intra-organizational models of leadership.

While the experience of forgiveness between two professional equals is powerful in and of itself, the transformational nature of forgiveness is exponentially increased when it is exercised by the servant leader toward those who are under the influence of that leadership. Without a forgiving spirit, our actions and facial expressions are often dominated by stress and resentment of which we are unaware. These hidden factors often create more uncertainty in our lives because we don’t understand why people are not responding to our leadership.