Question & Answer: Which one of the following statements about the scope and direction of operations…..

Which one of the following statements about the scope and direction of operations management is FALSE?

a. Today, sustainability is placing increased pressure on all goods-producing and service-providing organizations worldwide.

b. Business analytics includes predictive and prescriptive data analytics.

c. Service-providing processes are the dominant type of processes in the U.S. economy.

d. Goods-producing industries account for over 80 percent of the jobs in the U.S.

Expert Answer

The correct answer is option d.

Service industry refers to businesses that provide services rather than making tangible goods. For example – transportation, finance, real estate, entertainment, etc. More than 48 percent of all small businesses in United States operate in the service sector. Distribution industries accounts for 33% and production industries accounts for 19% of all small businesses.

Service industries contributes towards 80% of jobs in United States and towards GDP of private sector.

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