Question & Answer: What is equality and how would you manage it? What are some of the metrics of quality management?…..

Equality is the state when the rights excerised are same, the opportunities for all is same and the status and priviledges are same.

Managing equality is through several mechanism

• Making standard policies
• Making people and all stakeholders aware
• Have standard operational processes in place
• Have discrimination resolution mechanism

The metrics of equality management are:

• Diversity in hiring (Share of hiring Vs share of geography)
• Diversity in work force (Share of workforce Vs share of geography)
• Hike promotions share (Share of hikes and promotions Vs share of geography)
• Key measurement metrics do not have personal bias (Quantitative)
• No of complains from staff
• No of cases of discrimination