http://www.harryanddavid.com/harryanddavid-home
Visit Harry and David Gourmet Gifts to examine how that company implements occasion segmentation with its individual products and its monthly club services. Write a report in which you describe two clear examples of occasion segmentation on the site. Also identify two examples of product segmentation on the site and explain how the company uses its Web site design to channel customers into the segmentation path that is most appropriate for them.Your report should be about 200 words
Expert Answer
TYPE OF FIRM | SEGMENTATION BASE | POSSIBLE MARKET SEGMENTS |
Banking | Demographic segmentation | Young couples, young families, older families, pre-retirement, retired |
Mobile phone carriers | Benefit segmentation | Highly social, work-oriented, safety contact, status symbol |
Frozen food manufacturers | A broad mix is used here:
|
Single households, diet-conscious, family dining, parties, budget-conscious, variety seekers |
Toothpaste | Benefit segmentation | Teeth whitening, sensitive teeth, fresh breath, cavity protection, tartar control |
Restaurant | Behavioral segmentation | Regulars, special occasion, business lunch, quick spot |