Question & Answer: Give a specific communication technique a leader/manager/supervisor can use to create harmony within…

Expert Answer

Leaders/managers/supervisors need to be very effective in the way they communicate with their subordinates. The communication makes a lot of difference in how the employees/workers interpret and get motivated to work.

To create a harmony within the workplace, below are the various factors that need to be considered –

a) Task related communication needs to be crystal clear

b) Task deadlines need to be achievable and the expectations need to be properly communicated

c) Review and feedback related to the work needs to be clear and honest

d) Performance evaluation related communication needs to be transparent

e) Communication among various departments need to be timely and clear

f) Any issues in the process or project needs to be communicated to the group and the right mitigation plans should be effectively prepared and communicated.

The communication technique which the managers need to use should include the below aspects-

• Regular informal discussions/casual meetings with employees to remove the communication barriers
• Listening to the workers/employees’ grievances/issues and providing constructive feedback
• Enhancing the communication among the various departments so that any dependent tasks are completed in time
• Having frequent cross-functional team meetings