A medium-sized consulting firm has a cookie cutter approach to management. Marketing and sales, consulting, training, and administration all adhere to the same styles and principles of management. The problem is that each department is vastly different and calls for different approaches. Management and employee relationships are strained company-wide. Which organizational theory could help the team diagnose their issues?
This problem can be solved with the help of contingency theory of management in which the main emphasis is on finding the reasons of the problems and then finding out the probable solution of the issues. The contingency approach is management style in which different decisions are taken by the management according to the nature of the problem. This method is also called situational approach as depending upon the existing situations, different decisions are taken by the management.
This approach is mainly used by those managers who think that there is always some changes in the people, organsiations and situations and different situations should be addressed differently as the details will be changing according to the situation.