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1.Gerald buys a new beard trimmer. However, once he starts using it, he finds out that the trimmer has no settings to adjust the length of beard he wants to trim. Unsatisfied with the product, he considers returning it. Gerald decides that he would return the trimmer and buy another one that suits his requirement. In this scenario, which of the following types of ethical evaluation does Gerald demonstrate?
A. Retrospective evaluation
B. Deontological evaluation
C. Teleological evaluation
D. Analogical evaluation
Which of the following is an example of a consumer problem behavior?
A. Leah using a stolen credit card for shopping
B. Mike, a teenager, spending a lot of time on the Internet bullying people
C.Philip complaining about the quality of the pizza that he ordered even though there is nothing wrong with the pizza
D. Johnathan eating alone because he feels guilty about his binge-eating habits and gets worked up when waiters attend to him
Please answer and explain why. Thank you!
Expert Answer
In Gerards case the ethical value which he demonstrates is teleological ethical evaluation.Teloelogical is othrewise called as consequential which also means results of an action.In gerards case he expects certain things but does not check with it.Only after using it he realises the shortcomes and wants to replace it .The consequence of his belief is he has not got what he expected for.
Consumer behaviour is understood as the decision taken by the customer in choosing a product,selecting its brand and deciding when to buy it.The third point quoted is an example of consumer problem behaviour as philips does everything in his own will ang complains even though the quality is of a good one.
