M6D1: The Simple Model of Communication
Provide a brief overview of the principal components of the Simple Model of Communication.
Determine the stage of the communication model that presents the greatest challenge to most leaders and managers along with a strategy that leaders and managers should consider to over-come this challenge.
The Simple Model of Communication
Communication is a vital entity to ensuring the success of an organization working towards its goals and objectives. The principal components of the Simple Model of Communication include sender and receiver, medium, context, message, and feedback. The sender and receiver entities of the model provide the person sending and receiving the message. The communication between the two must be clear to be understood and serve the intended purpose. The medium of communication entails the means used to reach out to one another and exchange information (Palmer, Dunford, & Akin, 2014). It can be a face-to-face conversation, use of a memo, e-mail, telephone call, a written letter, etc. The contextual factor of communication determines how the exchange of information from one point to another between different people is done. It is identified by the type of language used, assumptions made, tone of voice, environment, etc. The message comprises the object of communication. It can be in the form of an image, text, graph, signs, etc., manifesting with a precise information being communication. Finally, the feedback entails the response to a communication message. As well, its developed as a message sent back to the send and the receiver, in a back, and forth platform completing the communication cycle.
The stage presenting the greatest challenge in a communication model hindering efficient exchange between the managers and the employees is the communication medium. Most organizations struggle to sustain an efficient communication model especially bottom-up model where junior employees can feel free to reach out to their leaders and communicate anything they have in mind (Manning & Curtis, 2014). In most cases, managers strive to implement an anonymous medium of communication that can allow employees to send a message with revealing their identity until they feel safe to do so. As well, managers provide a model of the chain of command that communication can be made to the most immediate person in seniority management.
Manning, G., & Curtis, K. (2014). The art of leadership. (5th Ed.). Tata McGraw-Hill Education. ISBN#: 978-0077862459
Palmer, I., Dunford, R., & Akin, G. (2009). Managing organizational change: A multiple perspectives approach. New York: McGraw-Hill Irwin.