Effective Communication in Companies

Please see the below discussion topic.  The response should be at least three paragraphs with up to 2 citations. 

In today’s world of network architecture and the process by which companies communicate with their employees and their customers, it is important to fully understand the weaknesses and strengths of the architecture. Consider an example of a real-word company, whether it be from your own work experience or even a business you may shop through (e.g., Amazon). Evaluate your knowledge of that company and discuss the following items:

• Describe the communication methods applied (e.g., email, chat)
• Elaborate on a personal experience you have had with a network connection that has left you avoiding this site or company based on its inability to provide reliable connectivity for its service.