Net Promoter Scores Essay

The Net Promoter Score is calculated by taking the percentage of Promoter customers and subtract the percentage of Detractor customers. The following is an example of a net promoter score calculation. 21 customers responded to their satisfaction of Product X on a 0-to-10 point scale. The results were 9,4,7,4,2,0,10,9,3,6,8,7,3,9,8,8,7,9,10,4, and 2. There are 6 Promoters, […]

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Concept of Value Proposition Essay

The concept of value proposition is often used in marketing literature [Anderson et al. 2006, Clarke III 2001]. Value proposition is understood in this paper as a composition of values delivered to customers by a company in order to satisfy their needs. Values are delivered to customers through products or services, other instruments of marketing […]

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American Civic Values Essay

In America our society has always been a morals run country, from our domestic everyday lives. Our society, groups with different civic values with who have a lot of power on our lives that we live everyday which includes schools and religious groups. There are some individuals who hold our civic values to a higher […]

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Assignment Strategic Management Essay

Do firms with the following financial results have below normal, normal, or above normal economic performance? If ROA > WACC: * Company creates value for shareholders * Company generates a positive NPV (Net Present Value) * Company generates a positive EVA (Economic Value Added) (a) ROA = 14. 3%, WACC = 12. 8% Above normal economic performance […]

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Importance Of Values Essay

Values are guides for our behaviour. It is significant to our life and the society in general. It gives direction to our lives. Its value are clear and consistent. Values tell us the importance of people. What things are desirable and satisfying. Values are principle by which individuals are guided on their proper behaviour in a society. Values have something to do with the total formation of a person. Value mean […]

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