Organizational behavior is a tool that any organisation that wants to be successful must use in order to attain its goals and objectives. Organizational behavior interprets all the relationships in an organization and manipulates them in order to attain the organizational objectives. The relationships that are assessed include the relationships between the organization and a […]
The prospects for an air cargo industry have been looking bright with the trend towards globalization capturing the world faster and faster with every ticking minute. The globe is now one big village where every accessory, whether it exists and is made in the other part of the world, can be made easily available and […]
The mission of southwest Airlines is dedication to the highest quality of Customer Service delivered with a sense of warmth, friendliness, individual pride and Company Spirit (Ruppel, 2012). The people of Southwest are the single greatest strength and most enduring long term competitive advantage (Kelly, 2012). Southwest Airlines started out as Air Southwest Co in […]
Abstract This case analysis looks at Southwest Airlines and how the company is in a vital financial position. The analysis was done using news articles, the company’s website and finance websites. The research was used to focus on how they have a strong employee to company relationship and customer to company relationships that they do […]
Easyjet is one of the successful European ‘no frills airlines’. The airline was founded in 1995 by a Greek man called Stelios Haji-loannou. A concept that made him found the Airline was based on the fact that customers’ demand for short-haul air transport is price elastic. This can be translated to mean that when flight […]
Jetstar Airways is an Australia low-cost carrier airline based in Melbourne, Australia. It is a wholly owned subsidiary of the Qantas Group. Qantas established Jetstar in 2003 as a response to main competitor airline Virgin Australia (formerly known as Virgin Blue). Despite its low cost, Jetstar operates an extensive domestic network and is the world’s […]
1. Who are the major competitors in this industry? Where do they compete (right before this case was written) in terms of their primary markets? Are their resources different from each other? Why or why not? What are their strengths and weaknesses? The major competitors in the industry have to be divided into three categories […]
The notion of Total Quality Management has paved the way for many businesses to adapt to the ever changing demands of the market. Because of this principle, many large companies such as United Airlines have already involved TQM to back up their goals in maintaining superior customer satisfaction by providing the best product packages […]
Executive Summary 1. 0 Executive Summary Puddle Jumpers Airlines, Inc. is a new consumer airline in its formative stages. It is being organized to take advantage of a specific gap in the short-haul domestic travel market. The gap exists in low cost service out of Anytown, U. S. A. The gap in the availability of […]