Answered! Research 3 of the following topics related to product design and service design:…

Benchmarking is a continued, methodical effort and process, by which one can measure by comparing his output/products or work processes against the best in the industry or the toughest rivals in the market. Benefit of Benchmarking is that it raises the level of organization’s performance in Quality, Cost, and Delivery and thus achieves greater customer satisfaction, employee satisfaction and market share. Benchmarking process involves 5 major stages of – a) deciding what to benchmark, b) identifying benchmarking partners; whom to benchmark to, c) gather relevant information for comparison, d) analyzing gaps and chalking out strategy and actions, e) implementing the actions.

REVERSE ENGINEERING: –

When you are curious about the functioning of an instrument, equipment, an electronic hardware or a software program, and you tear it apart to find out in detail how it works, and you modify or improve its functioning but you do not copy the original design – you have done Reverse Engineering. While on one side it has become a major tool in the engineering and technology community, on the other, it snatches from organizations and individuals the creative and pioneering advantage in the market they deserve.

GOODS: –

Goods are defined as materials which are used to satisfy wants of individuals, organizations and society. Goods are tangible products as compared to services which are non-tangible. Goods can be traded. Due to their diverse nature different classification or categorization of goods are possible; a basic classification for example is personal and commercial goods.