Ramona’s renovation (“reno”) business specializes in transforming basements into top-of-the-line family entertainment rooms. Employees are organized into teams for each project. Members of each project team are compensated equally based on the entire renovation being completed on schedule, to a high standard of quality, and at planned costs. Recently, Ramona has heard many complaints from her top performers. For example, Grant consistently stays late on job sites to make up for time lost during the day, even when his coworkers go home. Casey said that his tiling skills are far superior to others in the company, so he lays twice as much tile as a coworker would in the same amount of time. Many times, he ends up waiting for others to finish so everyone can move to the next phase. Juan was upset by some team members’ attitudes because he is committed to completing the project on time, while they seem to be only there to socialize and have a good time. After hiring a consultant to assess the situation, Ramona is considering implementing a system in which individuals are rewarded for outstanding contributions, judged by her job site visits and project manager reports, combined with the group rewards already in place. She is hoping the combined rewards will help her keep the high performers happy while still emphasizing the team goals to complete the project. What type of task interdependence does the group currently exhibit? What type of interdependence will Ramona’s plans to implement a combination of team rewards and individual rewards will create?
Expert Answer
Team rewards depends on how much they could be able to meet the customers requirement without zero escalation. Customer satisfaction will be considered as a criteria for rewards. From the individual point of view rewards systems are in place toi create a constructive competition among themself to finish the work on time in qualitative manner. Thus workers will be more dedicated and commited to show their best to fulfil the requirement. Interdependence will be again there in the form of facilitating the activity with the help of other individuals in the team,. Thus a colloborative team effort is expected in both team and individual rewards.